Maritime services
Optimizing and digitalizing the management of shipping documents by sea
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Company
The oldest and most important maritime service company in the Port of La Spezia. The companies that are part of the Group are leading operators in the Mediterranean. The company offers transversal expertise in the maritime transport sector, including embarkation and disembarkation, shipping, maritime agency and customs operations, as well as all logistics services functional to the handling of goods.
Market
World
Industry
Logistics and transport
Business challenge
Need to streamline back-office activities for creating draft bills of lading, shipping quotes, and manifests for third-party partners.
Solution
Digitalization and optimization of the process of managing draft bills of lading and manifests with proprietary AI algorithms. Automated data extrapolation within each manifest shared by the reference partner and subsequent compilation of the unique manifest related to the shipment. In addition, automatic management of shipping quotes (dialoguing with ERP) in response to specific quote requests received from customers via email.
Results
- Automation of the Bill of Lading management process
- Increased the amount of business quotations conducted with fewer staff
- Updated management of customer orchestration and related shipping manifests
Contacts
Legal Office
Via S. Quasimodo 42
40013 Castel Maggiore (BO) – Italy
Headquarters
Via Bernardo Quaranta, 40
20139 Milano – Italy
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