Client overview

International logistics company specialized in maritime consolidation both in import and export (Asia, Europe, USA) with 20+ years of experience and an international network of trusted partners, customers and logistics operators.

Business challenge

Update the quotation process to increase revenue while using an unique digital tool to communicate with clients and partners. From freight quotation process to Bill of Lading and customs clearance management the operations and the coordination with external parting were not optimized.

Solution and results

Automatizing the mail quotation requests with proprietary AI algorithms while  delivering a multi-enterprise platform to allow clients &  to operate on the same digital tool, all integrated with the company’s ERP. Digitizing and simplifying the Bill of lading management process orchestrating external parties (i.e. customs,, agents, shippers, consignees)

• Increased the quantity of quotes delivered with less personnel
• Upgrade customers management and external partners orchestration
• Harmonized the communication methods with all the parties involved
• Container tracking from Bill of Lading management