Shipments of wine containers from Italy to remote Countries are subject to a variety of logistical difficulties. For any exporter it is therefore necessary to remotely monitor temperature parameters, without having to manage too many complex analytical instruments, so as to assess the risks of product integrity and rapidly understand the critical points along the way.

Challenge

Gelardini & Romani needed to ship pallets of luxury wines from Italy to Hong Kong and wanted to carefully check the bottles, to be 100% sure that they would remain intact along the supply chain and that they were not exposed to excessive temperatures.
The average foreign luxury wine consumer pays a lot of attention to quality and is oriented towards choosing companies with whom they can build a relationship leading  to greater awareness - thanks to supply chain traceability. Therefore, the challenge faced by Gelardini & Romani was to provide its customers with the guarantee of optimal product management.

Our solution

Wenda provided Gelardini & Romani with access to the all-in-one Platform that has enabled real-time temperature monitoring through proprietary algorithms and data loggers available on the market.

Find out more about Wenda's all-in-one Platform!

Wenda's Platform has received and analyzed unstructured and dispersed data collected from data loggers used in the various stages of the supply chains crossed by Gelardini & Romani wines. The Platform gave the possibility to observe on a single dashboard any integrity alerts regarding the storage of wine bottles during their journey, as well as to have an overview of the main critical points along the supply chain.

Gelardini & Romani was consequently able to provide its customers with the best services currently available for managing the integrity of wines while travelling, and was also able to contact its insurance agency and show objective data on products not perfectly managed, as was agreed.

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Benefits

100% increase in supply chain visibility and accessibility
Gelardini & Romani has had the opportunity to take care of its products thanks to product integrity alert thresholds –which can be customized for each luxury wines shipment – and to connect its systems to the Platform to collect all the information on a single dashboard, so that it can access the necessary data in a few seconds, without having to coordinate complicated analytical tools and long management processes.

Availability of objective data for future complaints
The possibility of obtaining structured and reliable data to make claims based on objective data has been granted: this is a key factor for international operators handling high value loads.

Awareness of the main critical points of the supply chain
Gelardini & Romani has been able to identify the main critical points of its supply chain, carefully following its luxury wines and managing them with care. Without the support of Wenda, Gelardini & Romani would not have been aware of the failure to comply with the maximum transport temperature thresholds agreed with the logistics operator before the trip, thus remaining exposed to any complaints from its customers.