Business challenge

The company needed a digital platform that was easy to use and could be integrated with existing systems to track its logistics flows, improve communication with customers, and extend its visibility. 

Solution

Digitalization of delivery and pickup routes, based on orders received from the management system. Automatic reading and extraction of the information needed to create delivery routes. Timely sharing of ETA with customers. Complete overview of the location of vehicles, details of the goods transported, proof of pickup of goods by drivers – confirmed by customers' signatures – and automatic sending of a report to customers with journey details via the App. 

Results

• Increased visibility, tracking and asset consolidation
• Automation and optimization of the creation of delivery routes 
• Increased level of service to customers
• Simplified management, operations and planning